Terms of Service

1. General

This website and all related services are operated by FAIRYBAG GROUP LLC, a company registered in the United States.

Throughout these Terms, the words "we", "us", and "our" refer to FAIRYBAG GROUP LLC.

These Terms of Service govern your access to and use of the Fairy bag service. By using our service, you agree to these terms.

2. Service Description

Fairy bag provides a monitoring service for product availability on official Hermès websites and notifications about restocks. FairyBag is an independent service and is not affiliated with, endorsed by, or sponsored by Hermès International or any other luxury brand.

3. Payment Processing

We currently accept payments through:

  • Paddle
  • Stripe
  • selected cryptocurrency payment providers

Available payment methods may vary depending on your country, currency, or the product being purchased.

By completing a purchase, you also agree to the terms of the selected payment processor.

4. Subscriptions

Subscriptions automatically renew unless cancelled before the next billing cycle.

Customers may cancel their subscription at any time.

Cancellation stops future billing but does not automatically create a right to a refund.

Refund requests are handled according to our Refund Policy.

5. Limitation of Liability

Fairy bag does not guarantee the ability to purchase products. We provide an informational notification service. Actual product availability is determined by Hermès.

6. Contact Information

For any questions, you can contact us at:

FAIRYBAG GROUP LLC

Email: support@fairybag.com